Privacy Policy

Introduction

Paydyo Limited ("we," "us," or "our") operates the paydyo.com website and budgeting platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and handling your personal data in accordance with UK data protection laws, including the Data Protection Act 2018 and UK GDPR.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our service, including information by which you may be personally identified and information that is about you but does not identify you individually.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, for various purposes including providing and maintaining our service, improving user experience, and communicating with you about our services.

Service Provision: We use your personal and financial data to provide budgeting tools, track your expenses, and help you achieve your financial goals. This includes processing your budget categories, analyzing spending patterns, and providing personalized insights.

Communication: We may use your contact information to send you service-related notifications, updates about new features, and respond to your inquiries. We will only send marketing communications if you have opted in to receive them.

Improvement and Analytics: We analyze usage patterns to improve our service, develop new features, and ensure our platform remains secure and functional for all users.

Your Rights

Under UK data protection law, you have several rights regarding your personal data. These rights allow you to control how we use your information and ensure transparency in our data processing activities.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server environments, and regular security assessments.

All financial data entered into our platform is encrypted both in transit and at rest. We use industry-standard encryption protocols and maintain secure backup systems to protect against data loss. Access to personal data is restricted to authorized personnel who need it to perform their job functions.

Despite our security measures, no electronic transmission or storage system is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security and you provide information at your own risk.

Data Retention

We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Account information is typically retained for the duration of your active account, plus an additional period to comply with legal obligations and resolve disputes.

Financial data and budget information are retained for three years after account closure unless you request earlier deletion. Usage data and analytics information may be retained for up to five years in anonymized form for service improvement purposes.

Third-Party Services

Our service may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices or content of these third-party services. We encourage you to read the privacy policies of any third-party services you interact with through our platform.

We may use third-party service providers to help us operate our business and provide services to you. These providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.

For significant changes that affect your rights or how we use your data, we will provide additional notice through email or prominent website notifications. Your continued use of our service after any changes indicates your acceptance of the updated policy.